Triptips
The main concept of this project was to create an app useful to tourists, giving suggestions about itineraries but without setting too higher goals. The user research was repeated several times using different methods: from observational study of people organizing their trips in order to understand user's need and behaviours, to usability test on mockup after the app was ready.
Tools & methods: Observation with think aloud, Interview, Personas, User journey, User stories, Wireframe, Mockup, User tests, Figma